FAQ

What is PACS & Mini PACS?

PACS is an acronym for Picture Archiving and Communications System. PACS use computer network(s) to communicate and transfer digital images and reports for medical interpretation and analysis.

Typically, a mini-PACS is used for a single or a couple of DICOM imaging modalities (i.e.ultrasound) and process very limited exams via only a handful of workstations. Mini-PACS require a small amount of local storage, and generally, but not always, interconnect with other network imaging systems.

Is VidiStar a mini-PACS or PACS solution?

VidiStar utilizes PACS technology and architecture which includes an image archive database, reporting system, HL7 engine, modality worklist engine, and other systems that allow for the communications of DICOM and non-DICOM data within or between networks. VidiStar may operate as a mini-PACS or be utilized as an Enterprise PACS. To date, VidiStar has installations that encompass both of these scenarios where it is used to communicate multiple DICOM modalities and reporting structures within enterprise-wide networks, or department-level applications.

What is the difference between the PACS and Standalone options?

PACS software is generally for higher volume operations (i.e. hospital or large clinic practice) where the customer desires more sophistication, such as online reporting, electronic medical record interface, long-term archiving, etc. The Standalone Viewer is for low volume operations that are less sophisticated. A buyer may choose the Standalone Viewer because it is significantly less expensive yet very robust, and they do not need much complexity such as online reporting and long-term archiving.

What options are there for purchasing PACS or web-viewing/reporting?

VidiStar's PACS and Online software can be purchased (a capital expenditure) or customers can pay per study per month, (ASP – application service provider model). In the pay per study model (ASP), customers simply "pay as they play."

With a capital purchase of software, does hardware also need to be purchased from VidiStar?

Customers may supply their own hardware if it complies with the technical requirements for hardware maintenance, support and warranty. VidiStar will charge a fee for certifying customer-supplied hardware (i.e. server) for warranty.

Can VidiStar be used for educational or research purposes?

Yes, medical schools, health science centers, and governments use VidiStar for clinical training, research, and educational purposes.

Does VidiStar offer technical support for imaging modalities?

No. While VidiStar has experience in working with most of today's leading imaging modalities used in medicine, particularly ultrasound systems, VidiStar defers such expertise to these vendors and is not ultimately responsible for maintaining or configuring these systems. VidiStar may provide assistance on a case by case basis.

Will VidiStar manage my clinic network?

VidiStar is not responsible for managing or configuring clinic or hospital networks. Assistance is provided during initial set-up and configuration to comply with VidiStar's network requirements for optimal software performance.

Does VidiStar have a secure data center to host and manage my server, or if utilizing the pay per study model?

VidiStar operates and manages its servers and many customers' servers at its data center, which it collocates with NuVox. The benefits for using the data center are many: redundant network connectivity, a facility power system that will never fail your server, storage locked in a controlled environment, and the security that you need to stay operational. The data center offers:

  • Redundant Power System
    Our data center utilizes two commercial power sources. In the event of a commercial power loss, power is automatically transferred to our internal generator. NuVox also contracts with external fuel providers to ensure on-call fueling for generators, which can run up to three days at a time. In the event of a mechanical failure in the generator, power is transferred to DC power, and to two Uninterrupted Power Systems (UPS), which provide AC power for 10½ hours.
  • Climate (Environmental) Control
    Kept at a consistent 72°F with 50% humidity, your server will keep running in the condition for which it was built. The Data Center uses top-notch environmental controls as well as static-free floors and a fire suppression system, which deploys FM-200 gas to control the spread of fire without damage to the server.
  • Physical Security with Limited Access
    The Data Center is highly secured and is monitored 24 x 7 x 365. Your server is secured through the use of constant surveillance and a series of alarms, which are reported through the 24-hour Network Operations Center (NOC).

To learn more about how VidiStar can work for your business, contact your VidiStar representative or email sales@vidistar.com.

“VidiStar is one of the best investments we’ve ever made.”

Beth LeBlanc
Practice Administrator
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